Our service

We will do anything for a perfect tea experience – and for you.

For us, the perfect tea experience is paramount. That is why we offer such good service. Whether your question is about our teas or the tea machine, the Avoury TEAm will help you to find the optimum solution for every situation.

More than just tea.

Avoury subscription
Avoury subscription

What you want, where you want.

Avoury subscription

What you want, where you want.

We believe that a perfect cup of tea is simply part of the day. We don't want you to ever miss a moment of enjoyment either, which is why we have come up with the Avoury subscription. With the subscription, you will receive a new delivery of Avoury Tea at an interval that you have specified – without lifting a finger. You can determine which teas you want and the interval until your next delivery yourself.

Controlling the tea machine via the app
Controlling the tea machine via the app

Everything under control

Machine service and repairs
Machine service and repairs

We are happy to help as quickly as possible.

Further services
Further services

We are available to help you every day.

Avoury service world.

We gladly help you to find your way into the world of Avoury and to perfectly handle your new Avoury One. Therefore, we would like to give you some valuable practical tips for your perfect start. Everything from short explanations and the first steps with your tea machine to provision of full operating manuals, you’ll find here.

Still haven't found what you're looking for?
Avoury Contact Form

Feel free to send us your request via the contact form. We will answer you as soon as possible!

Avoury Chat

Talking on the phone not your thing? No problem! Our Avoury TEAm can also be reached via this chat function.


No matter whether you want to talk about tea, the tea machine or accessories, the Avoury Team will gladly be of assistance – daily from 07 a.m. to 10 p.m. Just call us.

Contact form



How to order from us

More ways to shop Avoury products

Avoury in retail

Would you like to get to know Avoury in person? Visit one of our retail partners, where you can see and try out Avoury for yourself! Find your nearest store in our Store Finder.

Our Avoury App

Our free app is available both in the App Store (for iOS devices) and in the Google Play Store (for devices with the Android operating system). Click here to download. Have fun with your Avoury App!


Find your right tea

Still no idea which tea would be right for you? Or which one would improve your day right now? Find your perfect match in our shop. 


Shop your favourite tea now